Find the right car at the right price is often a challenge. Find the right dealer to do business with, well that too can be as much of a challenge.
I do like their online ability to schedule oil changes, and if it's same day just give them a call and they have squeezed me in for that. If you sign up for their email list you will get coupons every few weeks and a $20 oil change coupon sometimes shows up. It's about as cheap as it gets and they also hand wash your car too. They can do this in about 45 minutes I found.
The waiting room is comfortable and has a big flat screen TV and free coffee. The wifi is also free.
After shopping for a vehicle for two years, we decided on Ralph Thayer because of the integrity of our sales consultant, Phil Eads, and the sales manager, Tom Gregory.
After I had arbitrarily decided I would buy a Mazda3 I headed over to my neighborhood Mazda store who sadly could not find the car I wanted ANYWHERE - they basically called my car a Mazda urban legend. Well- fear not, my mom called on over to Ralph and they so happened to have my desired car straight chilling in their lot. In about 20 minutes we had negotiated a price (lower than said neighborhood Mazda), complete with 3 oil changes and all weather floor mats!
Just purchased a car from them. My Salesmen Mike McCool was amazing. No high pressure sales, just very honest and upfront! I love my car, and Ralph Thayer has a customer for life!